With many small prosthetic providers in Texas being acquired by larger companies over the past decade, Austin Prosthetic Center founder Tracey Russ said she opened the center in 2014 to offer patients a local option focused on personalized patient care.
The center works with patients who need a lower or upper extremity prosthetic to create a socket and prosthetic that will work for them. According to Practice Manager Matthew Harris, the center’s highest patient population is diabetics with upper vascular conditions, but the center also works with those who have experienced traumatic injuries.
Harris said larger businesses might emphasize getting a certain number of patients through its doors each day and limiting how much time is spent on each person. At Austin Prosthetic Center, he said the business caters to a specific treatment plan for each patient.
“We have a sense of family or community, a sense that everybody working here cares,” he said. “It’s an opportunity to restore that local provider feel, where you, as the patient, matter the most.”
