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Duffin continues Organics’ employees hands-on training when they arrive at the salon.[/caption]
Organics Salon offers hair styling, hand and scalp massages and facial makeovers, all while customers can drink a glass of wine or tea and eat chocolates—a tradition owner
Nicola Duffin brought to Texas from her native England.
Before opening in Round Rock the Liverpool native traveled to various countries working on a cruise ship.
“Living on a cruise ship is like a fantasy world,” Duffin said. “You don’t own anything; you are living on a ship; you have no house, no bills.”
Duffin said she wanted a more grounded job after five years on cruise ships and found a job in Abu Dhabi. After two years there she opened her own salon. There were expatriates living in Abu Dhabi but not many English salons, Duffin said.
“I saw a good opportunity to open my own salon,” she said. “I catered to a lot of different cultures.”
Duffin said she worked for members of the royal families of the United Arab Emirates. She said she had to be flexible whenever the palace would call and say a member of the royal family would like to have a haircut or facial at a certain time.
Duffin said the lifestyle in Abu Dhabi is great for businesses.
“They [break] between 1 and 5 p.m,” she said. “So I would close the salon, go to the beach and open up again later.”
After meeting her American husband she moved to Texas with him in 2002. In 2004 she opened Organics Salon in Round Rock and a second location in Pflugerville in 2013. She has 16 employees today.
Duffin said she likes to hire graduates from the Aveda Institute in downtown Austin and continue their training. The salon has regular classes to ensure the stylists stay current with trends.
“It is not just technical training—you have to build their confidence, too,” Duffin said. “I offer them a hands-on experience.”
Wanda Venter, an Organics Salon Pflugerville customer, said she appreciates that Duffin strives to make her patrons happy.
“I’m very picky about my hair,” she said. “I needed to find someone that I can trust and really feel comfortable with. That’s Nicola and her shop.”
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Organics Salon
Organics Salon
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