As currently drafted, the ordinance would set up a system for "independent, systemic, and continuous evaluation" of Austin's operations, spending and service delivery. The program would be handled internally by the city auditor's office with support from an outside consultant to conduct:
- An overall analysis of Austin's organization, programs, services, policies and operations, as well as the city's work on "continuous improvement and managing organizational change"
- A review of city contracting practices, including findings on standards for contractors' performance metrics, deliverables and accounting
- Cost savings and performance improvement recommendations
- Comparisons to peer cities on efficiency and financial benchmarks
Those wide-ranging reviews would likely take several years to complete, officials said, with at least semiannual public reports to council along the way. Each full assessment cycle would then be followed by a three-year break before a new round of auditing work starts up again.
The new system wouldn't halt city auditors' regular work on a variety of topics of interest, or the other civic efficiency and optimization initiatives. City Manager T.C. Broadnax said the proposal fits "hand in glove" with such work that's already underway, and could involve collaboration between the efforts.
The plan has support across the council dais so far, although changes could be made during deliberations over the next few weeks. Some officials also said they'd like to see estimates for the cost of full efficiency audits before a final vote.
“On the one hand, this is critical for increasing transparency, reestablishing public trust, finding the quantitative measures that will allow us to measure the benefit of the resources that we are dedicating to everything from efficiency to the programs at hand. But, we shouldn’t write a blank check for that," council member Krista Laine said.