North Star Diagnostic Imaging partners with Civie to enhance imaging process for North Texas patients

Through a new partnership with radiology software provider Civie, North Star Diagnostic Imaging has added new technology to all of the business's 15 locations throughout the Dallas-Fort Worth area.

How it works

The newly implemented unified Radiology Information System uses artificial intelligence to reduce the administrative burden on physicians and provide an improved patient experience.

“The technology is designed to optimize the delivery of imaging services right from start to finish,” Civie CEO Dhruv Chopra said.

According to a North Star Diagnostic Imaging news release, benefits of the technology include:

• Lower patient costs
• Faster imaging results
• Reduced wait times for scheduling and authorizations
• More time for providers to spend with patients

A closer look

Civie is an AI-powered system that encompasses the patient journey from exam ordering to image viewing, reporting, and payment, the release states.

Because the technology does not rely on a third-party interface, there is no lag time in receiving imaging orders or payments, according to the release.

David Wright, Co-CEO of North Star Diagnostic Imaging, said the business has seen a 35% reduction in cost using Civie solutions.

“It's not just the technology, but it's the technology fused with the pricing mechanism that works in an era where a lot of providers are being squeezed for lower reimbursement," Wright said.

Looking ahead

Chopra said he thinks this kind of technology has the potential to change the health care industry because of the level of transparency it provides for patients.

“I think you're going to find the patients are going to start demanding this level of service, across the board, across their imaging centers,” Chopra said. “The days of backward imaging centers are not going to be there anymore. Patients are going to require a lot more transparency, and they're going to get that.”