Chicago-based ride service Tootl Transport has rolled into Houston, offering rides for seniors, wheelchair users or anyone with mobility or cognitive challenges, according to an Aug. 19 news release.

The family-run, Black-owned business provides specially-equipped vehicles and professionally-trained drivers for the community it serves, per the release.

How it works

The non-emergency medical transportation company serves the Greater Houston area, including the 610 loop, per the release.

Passengers can utilize Tootl Transport of Houston to make it to several destinations, including:
  • Doctors appointments
  • Rehabilitation sessions
  • Chemotherapy
  • Dialysis
  • Residential facility transports
  • Family gatherings
  • Hospital discharges
  • Student transportation
The mobile service is available at any time of the day or night, per the release. Customers can request same-day rides, make advance reservations or arrange for recurring Tootl pick ups.


There is no application process, waiting period or medical authorizations necessary to use this service, per the release.

What they're saying

Co-owner Ken Bardlette—who runs Tootl alongside his wife and son—said in the release the ride service also provides reminder calls and written correspondence to put its passengers and their loved ones at ease.

"With Tootl, we're able to reach underserved members of our community who often don't receive the care they deserve," Bardlette said in the release. "We're able to provide people in need with a sense of independence by reliably transporting them to essential destinations, empowering them to live more fulfilling lives."


To book rides and for more information on Tootl Transport, customers can visit their website, call 833-743-7773 or email [email protected].