“People want to work with people,” Mrlik said. “Technology, products and services will always evolve, but customers want someone they trust—someone who knows their business, understands their goals and is willing to help them navigate challenges along the way."
Central Bank operates independently, and because of that, Mrlik said the employees can evaluate lending needs based on more than data, instead using local market conditions, customer history and information shared during everyday conversations to drive decisions.
“Numbers on paper never tell the full story,” he said. “We have the opportunity to evaluate everything on a case-by-case basis, because we aren’t bound by corporate red tape.”
The local bank offers services to the community such as commercial banking, residential mortgage lending, mobile banking and treasury management.