Closures
- Trash and recycling will not be collected Feb. 1. Depending on road conditions, the goal is to resume collection on Feb. 2.
- Recreation centers are closed.
- All library locations, including book drops, are closed.
- The animal shelter is closed.
- Customer and Utility Services is closed to walk-in and phone customers. Those needing to pay a water bill may visit https://ecop.plano.gov/CUS/.
- The Municipal Court and clerk’s office are closed. Contact the clerk’s office before making an appearance on Feb. 1 for closure updates. All jury trials scheduled for Feb. 1 have been canceled and will be rescheduled. Jurors will be reset, and a summons will be mailed to the address on file.
- The Adrian Magallanes Day Labor Center is closed.
- Teen Court is rescheduled for Feb. 20.
- Texas Pure Products is closed.
- Per the release, Plano streets are “icy and slick,” and the conditions are worse than Jan. 31. Road surfaces have turned into a solid sheet of ice.
- The city suggests drivers need to remain extra cautious on bridges and overpasses. They are the first to freeze since no ground is underneath to insulate them.
- Plano's public works department has 12 sanding trucks on the roads. The trucks run on a 24-hour basis and focus on bridges and major roads, then critical facilities, such as fire stations and police stations.
- Four crashes were reported on the night of Jan. 31.
- To report a power outage or downed power line, call 888-313-4747.
- To report a water leak, call Public Works Customer Service (7 a.m.-10 p.m.) at 972-769-4160 or Ridgeview Pump Station (10 p.m.-7 a.m.) at 972-769-1623.
- To report a fallen tree in the roadway, call Public Works Customer Service.
