Vir Singh Dhillon, his son Jagsir Singh Dhillon and their staff at Star of India are on a first-name basis with many of their customers, the co-owners said.
The Indian restaurant receives about 80 percent of its business from regulars, a clientele that has grown steadily since the establishment opened in 1994, Jagsir said.
When customers walk into the restaurant they are welcomed by the aromas of Indian spices in addition to being greeted by the owners and staff, he said.
“People come for the food and the passion of my dad. He is always there greeting people,” Jagsir said. “We know everybody by their name—first name, last name. I think that’s probably the key to the success.”
