For Chris Crabtree, co-owner of A Better Solution in Home Care-North Dallas, this work is more than a business; it’s deeply personal.
Crabtree spent years in Houston caring for his aunt through the early and late stages of dementia, while also helping his cousin recover from a stroke. The experience changed the trajectory of his life.
“[When] I was taking care of my aunt, I saw her through the early stages of dementia and through the progression to being pretty much bedridden,” Crabtree said. “[As a caretaker], you see the horrible impact that these things have on the individual.”
That firsthand understanding shaped his transition into home care, where he combines operational expertise with empathy earned through lived experience. Today, Crabtree and his team help local families navigate the same difficult realities he once faced.
Here’s what families should know about A Better Solution’s quality in-home care.
1. Services are tailored to each individual
A Better Solution provides in-home support curated to the unique needs of each client.
Services include:
- Bathing assistance
- Mobility support
- Meal preparation
- Transportation
- Housekeeping
- Companionship
Crabtree said the flexibility of being a smaller franchise allows the team to truly personalize care.
“We’re more of a mom-and-pop [business], but we have a national brand that helps us with pricing on big-ticket items, such as insurance, and provides us with guidance,” Crabtree said.
Many clients turn to A Better Solution not just for care, but for help understanding what they need. The team conducts full home assessments, evaluates safety risks, coordinates equipment such as hospital beds or fall-prevention tools and proactively recommends adjustments before crises occur.
2. Veterans can access care through VA benefits
One of the strongest pillars of A Better Solution is its veteran support program. With many veterans unaware of their full Veterans Affairs benefits, the team helps families understand eligibility and navigate a sometimes confusing system.
“We really focus on veterans,” Crabtree said. “A lot of veterans need knee surgeries or hip replacements. The VA covers home health care for that. ... It is 100% paid for by the VA.”
Services may include transportation to medical appointments, mobility support during recovery or daily assistance while a caregiver is at work. Many veterans also qualify for dementia-focused care, exercise and enrichment outings, and short-term support after medical procedures.
Crabtree’s own family includes multiple veterans, and his passion for serving this population fuels the company’s growth. The team recently purchased a new territory in San Antonio, an area with one of the region’s highest veteran populations.
3. A Better Solution can help find assisted living facilities
The holidays mark the season when many adult children see firsthand how much support a parent truly needs.
A Better Solution helps families reflect on essential questions: Is Mom eating well? Is she forgetting the stove? Are there fall risks? Does Dad seem more confused or anxious? These conversations often signal that it’s time to consider home care before something unsafe occurs.
In cases where 24/7 support becomes necessary, the team also assists families in finding assisted living options, touring communities, taking photos and narrowing down choices based on budget and needs—all at no additional cost.
Get support today
A Better Solution in Home Care is ready to walk alongside your family, whether your loved one needs a few hours of weekly help or ongoing, daily care.
Call 469-324-4700 or visit the company’s website to schedule a consultation and learn what resources your loved one may qualify for today.
The above story was produced by Multi-Platform Journalist Sydney Heller with Community Impact's Storytelling team with information solely provided by the local business as part of their "sponsored content" purchase through our advertising team.
