Mercy Gilbert Medical Center received Healthgrades’ America’s 250 Best Hospitals Award, ranking the hospital in the top 5% in the country.
Healthgrades evaluates 4,500 hospitals across the country and determines the top 50, 100, and 250 hospitals in the nation. Patients treated at these hospitals have, on average, a 27.1% lower risk of dying, according the organization.
“My hopes and aspirations are to make Mercy Gilbert the safest hospital in America,” said Dr. Yagnesh Patel, the medical affairs vice president for Dignity Health Chandler Regional and Mercy Gilbert medical centers.
Patel said safety is Mercy Gilbert’s top priority and that being recognized with this award is an acknowledgement of all the hard work the hospital does to ensure quality care for its patients.
“Whatever we do, we have to keep in mind that we are here for our patients,” Patel said. “We’re not only interested in getting awards and accolades.”
The America’s top 250 hospitals award is determined through a comparison between a statistical model that examines expected complications and mortalities for 32 procedures and the observed outcomes at a particular hospital. Hospitals are given a score based on this comparison. The top 250 of these scores are given the award.
“The America’s top 250 hospitals award recognizes hospitals with superior clinical outcomes,” said Mallorie Hatch, head of data science for Healthgrades.
Hatch said the scores for each hospital in the top 50, 100, and 250, respectively, are so close that it is not necessary to distinguish which hospital each hospital by individual ranking.
“We don’t rank hospitals; we do cutoffs,” Hatch said. “We want to be statistically sound in the information we convey to consumers.”
Looking to improve
Moving forward, Patel said Mercy Gilbert is always looking for ways to be innovative and improve its care. That includes fostering an open environment where errors are shared and learned from and constantly improving technology.
“We started with the philosophy of being a healing hospital,” he said. “We want to give our providers the tools to do the best jobs they can.”