“We evaluated multiple markets on the West Coast before making the decision to meet our growing West Coast customer demand,” Root Vice President of People Clara Kridler said in the release. “The Phoenix Region, and Chandler in particular offers the high-quality talent pool and collaborative business environment we need to help our company thrive. The Arizona Commerce Authority, Greater Phoenix Economic Council and City of Chandler, Arizona have been invaluable partners for us as we’ve continued to grow.”
Root currently has more than 600 employees at its headquarters and customer service center in Columbus, Ohio, and more than 850 employees throughout the U.S., according to the city. Root plans to expand its operations with a west coast claims and customer service center to meet its growing customer base through the development of a claims and customer service center in Chandler that over five years will create 480 new jobs, according to the city.
“The City of Chandler is thrilled to welcome this innovative financial services company to our thriving business community,” Chandler Mayor Kevin Hartke said in a news release. “We continue to see that Chandler's business friendly operating environment, high performing schools and quality office developments are in high demand by growing and discerning companies like Root Insurance.”