Chandler and Mesa United Way partner to offer free tax-preparation assistance

The city of Chandler headquarters is in downtown Chandler. (Alexa D'Angelo/Community Impact Newspaper)
The city of Chandler headquarters is in downtown Chandler. (Alexa D'Angelo/Community Impact Newspaper)

The city of Chandler headquarters is in downtown Chandler. (Alexa D'Angelo/Community Impact Newspaper)

The city of Chandler is partnering with Mesa United Way for its Volunteer Income Tax Assistance Program to help working families who earned less than $58,000 in 2021 with free tax preparation and filing services, according to a news release from the city.

There are seven tax-preparation sites located in Chandler that are operating through Thursday, April 14. Free tax assistance will be available at any of the sites by either walking in or by appointment, according to the city.

Appointments can be scheduled online at http://chandleraz.gov/VITA, selecting your preferred location site and checking date and time availability. Residents also may email [email protected] for an appointment or call 480-834-2122—leave only one message. Locations include:

  • AZCEND Chandler, 345 S. California St., 4-7 p.m. Tuesdays;

  • Buddhist Tzu Chi Foundation, 2133 W. Elliot Road, 9 a.m.-noon Saturdays, by appointment only;

  • Chandler-Gilbert Community College, Pecos Campus, 2626 E. Pecos Road, Cholla Hall, Room CHO-106, 6-8 p.m. Wednesday;

  • CGCC-Sun Lakes Center, 25105 S. Alma School Road, Sun Lakes, 10 a.m.-noon Fridays. To schedule an appointment, call 480-895-9270, ext.113. This site will be closed March 18;

  • Chandler CARE Center, 777 E. Galveston St., noon-4 p.m. Fridays; 9 a.m.-noon Saturdays, by appointment only. Closed Feb. 19, March 19 and 26;

  • First Credit Union, 25 S. Arizona Place, Ste. 111, 9 a.m.-1 p.m. Tuesdays, by appointment only; and

  • Salvation Army, 85 E. Saragosa St., 6-9 p.m. Tuesdays and Thursdays.


Some VITA sites will prepare basic tax forms by appointment only, according to the release. Others are for walk-in service with no appointment needed. Interpreters also are available at some sites to assist Spanish-speaking residents. All volunteers are certified with the Internal Revenue Service and have completed the VITA training program, according to the release.

When visiting a VITA site for free tax preparation, residents must bring several items with them, including W-2 forms, photo identification, Social Security cards (including those of all dependents) and more, according to the release. Prior to an appointment, it is important to review the complete list of what to bring to the appointment as well as review the details for tax return drop-off and pickup as noted on chandleraz.gov/VITA.

Residents are encouraged to view the complete list of what to bring at http://chandleraz.gov/VITA. The website also has locations of other East Valley VITA sites serving the community through Chandler’s partnership with Mesa United Way, according to the release.


To mitigate the spread of COVID-19, these safety measures must be followed, according to the release:


  • Face masks (covering mouth and nose) must be worn in the office at all times. All clients are expected to provide their own masks.

  • Social distancing (6 feet apart) must be maintained at all times.

  • A maximum of two people may come to the appointment; do not bring children to the tax appointment.

  • Anyone experiencing any signs or symptoms of any illness must stay home.


As an alternative to an appointment, the public is always welcome to use MyFreeTaxes.com to file basic taxes for free, according to the city.

In addition, the Downtown Chandler Library is hosting AARP Tax-Aide now through April 18. Tax-Aide helps taxpayers file personal tax returns for free, according to the city. Their focus is on taxpayers 50 and older, but there is no age requirement, and AARP membership is not required. Appointments are available 9 a.m.-1 p.m. Monday, Tuesday and Thursday; and 3-7 p.m. Wednesday, and you must make a reservation in advance for an appointment.

To schedule and learn how to prepare for an appointment, visit
http://chandlerlibrary.org/research-taxes.