Chandler expands rent and utility assistance program

The city of Chandler headquarters is in downtown Chandler. (Alexa D'Angelo/Community Impact Newspaper)
The city of Chandler headquarters is in downtown Chandler. (Alexa D'Angelo/Community Impact Newspaper)

The city of Chandler headquarters is in downtown Chandler. (Alexa D'Angelo/Community Impact Newspaper)

The city of Chandler is expanding its rent and utility assistance program following $7 million from the U.S. Treasury Department as part of the federal government's Emergency Rental Assistance program, according to a news release from the city.

With the Centers for Disease Control and Preventionn eviction moratorium set to expire at the end of the month, this program will provide a new way for individuals and families to get help with rent or utility payments.

Chandler residents who are seeking rental or utility assistance may visit chandleraz.gov/wecanhelp for details on how to apply. All applications must be submitted through AZCEND’s Community Action Program Office for evaluation. Qualifying households may receive up to 15 months of assistance for rent and utilities, according to the city.

To qualify, households must have an income at or below 80% of the area median income, or AMI. Area median income limits are available to view online: www.chandleraz.gov/residents/neighborhood-resources/housing-and-redevelopment/income-limits. In addition, according to the city, one or more individuals in the household must:

  • qualify for unemployment benefits or have experienced reduced income or increased expenses due to COVID-19; and

  • demonstrate a risk of experiencing homelessness or housing instability as evidenced by past-due notices.


The funds are intended for those most in need. Based on federal guidelines, applications for assistance will be prioritized using the following criteria:


  • households living at or below 50% of the AMI; and

  • households with a household member that has been unemployed for the past 90 days and households living at or below 80% AMI.


“Since the beginning of the pandemic, City staff and our nonprofit partners have been working nonstop to help provide much-needed financial assistance to Chandler individuals and families in need,” Chandler Mayor Kevin Hartke said in a news release. “It’s imperative that we exhaust every resource to prevent our most vulnerable residents from being evicted during this difficult time. I can’t thank our team members and partners enough for the value they bring to our community.”

Chandler residents who are concerned they may not qualify for financial assistance based on income requirements are still encouraged to apply as there are several types of assistance available in addition to this federal program. AZCEND staff will work closely with applicants to explore other funding sources to help as many households as possible, according to the city.


Due to demand, residents who experience difficulties contacting AZCEND may contact the city of Chandler Cares Team to ask questions or start the prescreening application process. Connect with the Chandler Cares Team at 480-782-4302 or [email protected] Se habla español.

In response to the pandemic, the city’s nonprofit partners, AZCEND and the Salvation Army Chandler Corps, have distributed a combined $4.6 million in rent/mortgage assistance and an additional $1.6 million in utility payments to more than 2,100 Chandler households, according to the city. Another $56,000 was given toward payment of residential water utility bills, bringing relief to more than 200 customers, according to the city.