However, as unemployment claims rise across the state, the nonprofit expects to care for even more patients in the coming months; as such, it has expanded its patient qualifications to include those who are unemployed or have been laid off as a result of COVID-19.
“Normally, we see people that are at least working 20 hours a week who are uninsured or underinsured,” Development Associate Hannah Stone said. “In light of everything that's going on in the economy because of COVID-19, we are now changing our qualifications ... to see those who have been laid off or currently do not have a job because of the changes in the hospitality and the entertainment industry .”
New patients who are unemployed as a result of COVID-19 and are now seeking care must show proof of previous employment within the past six months and must secure employment within the next six months if continuing care at Faith Family Medical Center, according to the new policy. The policy is in effect until July 1.
While Faith Family Medical Center is not a testing site for coronavirus, Stone said the clinic’s medical staff is utilizing telehealth technology to refer patients to a hotline or for testing at other locations in Nashville.
For existing patients seeking non-coronavirus-related care, the clinic is providing low-cost telehealth services and screening patients over the phone to determine if in-person treatment is needed.
“We’re doing a lot of telehealth visits, so we’re encouraging patients to call us not just if they're having COVID-19 symptoms, but also for everything else so we can screen them and determine if they need to come in or not,” Stone said. “A lot of visits can be handled over the phone for things like high blood pressure, diabetes and depression.”
Despite limited office visits, Faith Family Medical Center is still on track to move into its new medical facility in mid-June, according to Stone. Following the launch of a $7.5 million capital campaign last spring, the nonprofit broke ground on a 12,000-square-foot clinic in September.
The new clinic, which is located adjacent to the nonprofit's existing location, will feature more exam rooms, a larger pharmacy, an expanded wellness center and space for additional nonprofit organizations.
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Editor's note: This article has been updated to include new information about the Faith Family Medical Center's new patient policy as well as services offered at the clinic.