Nordstrom reopens May 21 inside The Mall at Green Hills

The Mall at Green Hills reopened to the public in mid-May. (Dylan Skye Aycock/Community Impact Newspaper)
The Mall at Green Hills reopened to the public in mid-May. (Dylan Skye Aycock/Community Impact Newspaper)

The Mall at Green Hills reopened to the public in mid-May. (Dylan Skye Aycock/Community Impact Newspaper)

Officials announced the Nashville-area Nordstrom location inside The Mall at Green Hills reopened May 21 after several weeks of being closed in compliance with local coronavirus guidelines.

According to a company representative, Nordstrom locations are only reopening where allowed by state and local government and after safety measures and protocols have been implemented.

"Our stores have always been, and continue to be, a core part of our business," company officials said in an email. "We’re taking a phased, market-by-market approach to reopening our stores. The health and well-being of our employees, customers and communities is our priority. We’ve been paying close attention to guidance and directives from local and national authorities, taking steps to ensure our stores and operations remain in alignment with those."

Customers will be provided with face masks while shopping, and store employees will increase cleaning and sanitation inside the store. Fitting rooms will be modified, and tried-on and returned items will be kept off the sales floor for a set period of time.

The store will also continue to provide no-contact curbside service where previously available.


The Nashville area location joins the Brentwood Nordstrom Rack in reopening. That location opened May 12.

Customers can find more about Nordstrom's COVID-19 policies here.
By Wendy Sturges
A Houston native and graduate of St. Edward's University in Austin, Wendy Sturges has worked as a community journalist covering local government, health care, business and development since 2011. She has worked with Community Impact since 2015 as a reporter and editor and moved to Tennessee in 2019.


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