In a Williamson County Schools Board of Education work session Aug. 10, board members shared complaints and feelings of division from families over the school’s reopening plan that went into effect Aug. 7.

District 2 Board Member Dan Cash expressed frustration over the district’s reopening framework, citing an uncertainty over the validity of tracking active case numbers as a metric for allowing students to return to campus. The framework calls for active case numbers to be below 1,192 active cases in the county. As of Aug. 13, Williamson County 1,237 active cases.

However, Superintendent Jason Golden said active case numbers is not the only metric the district is looking at as it decides to reopen. It is also considering overall case trends, hospital capacity and the state’s ability to implement contact tracing in the area.

Additionally, Cash said he has received numerous emails about technology problems students are experiencing, workloads for teachers and parents, and calls for the district to reopen and change the framework.

“We need to go back to school," Cash said. "Any way possible, we need to go back to school. It would lift up the burden on the bandwidth and everything because not everyone would be getting on Zoom classes at the same time. There’s pros and cons to everything. They’re not just complaints. They’re real issues.”

District 8 Board Member Shelia Cleveland said she has also heard from a number of parents, particularly about the enforcement of mask mandates and the stress the pandemic is putting on parents and students.

“People are upset," Cleveland said. "They’re not at their best. They’re scared. They’re stretched to their last nerve and the response and the way people are handling this in not typically what we would normally find with Williamson County families. As a long-term teacher in Williamson County, I’m concerned about kids not being with their peers and not having that time that we used to have in classes. If the parents don’t want their kids to go to school, then we can work something else out. But to take and mandate that the kids don’t go to school or that they’re limited, et cetera and so forth, I think we’ve just got it all wrong.”

District 10 Board Member Eric Welch argued the district should not necessarily make decisions based on the number of complaints received.

“It’s four days old, and there have been some hiccups, [but] it has been extremely successful overall,” Welch said. “But you’re right, if it’s not going well for you, that is the totality of your experience, is how it is with your child. I’ve seen this narrative [that] we’re not listening to parents out there. I would say who is not listening and hearing and taking it to heart and being impacted by it? I don’t think anyone got onto the board of education in general for the money certainly. It’s because we care about community and kids and the system, but what I would challenge is when you start saying say we should be making decisions on how to open a school system during a pandemic based upon what we’re seeing through emails.”

Welch said the decision to reopen needs to follow the district’s framework, which was created with medical and state guidance to help limit the amount of people who could contract coronavirus.

“If we said, ‘we’re going to base our reopening plan on ... a survey, and we’re going to survey all the parents and see what they want to do and whatever that survey says. That’s what we’re going to do.’ That would be terrifying," Welch said. "These plans that we need to do have to be based on science."

Golden said the district has heard from a lot of families who have praised how the district has handled the pandemic and others who have called with individual concerns. However, he said there will not be a plan that will please everyone.

“There are so many factors in this, so many,” Golden said. “And you all know the plan we walked through last month, and we made that commitment two and a half to three weeks ago for the two weeks. What I’m saying is we made that commitment for the two weeks, and we are in the process of evaluating that. This is hard. You’re 100% right. This hard for so many people. Our goal is to sustainably be back on campus and that’s what we’re evaluating.”

District officials said WCS is expected to announced a decision Aug. 14 on whether students will have the option to return to schools or if the district will remain in its medium protocol, with grades 3-12 learning from home.