After fielding more than 22,000 calls, the line was shut down April 30. County officials cited a slowdown in call volume as more residents receive the vaccine.
“As the information surrounding the pandemic changed over the course of the year, so did the questions the community had,” said Hannah Bleam, external affairs officer for the Williamson County Emergency Management Agency, in a release. “The call center staffing levels and information provided had to change regularly in order to get the information needed out to the community. We could not be more grateful for the selfless team members that took the time to answer every question they could during such a confusing time.”
Beginning May 3, county residents with questions regarding COVID-19 vaccines and testing can contact the Williamson County Health Department Monday through Friday from 8 a.m.-4:30 p.m. at 615-794-1542.
Residents can also find more information at the county's COVID-19 webpage here.