During the closures, Cycle Bar Franklin owner Sharon Thompson said her studio worked with members to provide bikes to rent and ride at home as well as virtual classes from Cycle Bar and some of their company partners, such as Row House, Pure Barre and Club Pilates, for those who kept their membership going.
“We’ve also stayed connected through live rides. Some of the instructors would go up to the studio and teach a live ride. We do fun TikToks that we post on our social—a lot of social [media] stuff,” Thompson said. “We’re just trying to keep our riders entertained and also [let them know] we’re still here and we’re coming back soon.”
Thompson said before reopening, she took a survey of members, asking if they would be comfortable returning to in-person classes.
“I know we were given the okay by our mayor to reopen [May 1], but I just had the feeling that maybe some of my clients wouldn’t show up if we opened,” she said. “So I sent a survey out, and the majority said ... they are comfortable [coming back] in mid-May to early June.”
The studio reopened in mid-May, per guidelines from Gov. Bill Lee; however, Thompson said she wants to make sure those who are not comfortable returning still have access, so she is continuing to offer online classes and equipment rentals.
“It’s just a crazy time right now,” Thompson said. “When we closed, I thought it might just be, like, a two-week thing, and then, it was three weeks; then, four. We all had to start pulling together and asking what they were going to do and all the [studio] owners getting together and talking.”