UPDATE: McKinney Falls Parkway satellite tax office to open Sept. 19

Travis County Tax Assessor Collector Bruce Elfant (center) announced in August plans to reopen the McKinney Falls Parkwary branch office on Sept. 18. The plans are delayed, due to a broken air conditioning unit, the tax office announced today.

Travis County Tax Assessor Collector Bruce Elfant (center) announced in August plans to reopen the McKinney Falls Parkwary branch office on Sept. 18. The plans are delayed, due to a broken air conditioning unit, the tax office announced today.

UPDATED Sept. 18 at 3:42 p.m.

The Travis County Tax Office announced today that it will open its southeast satellite location, at 4011 McKinney Falls Parkway, Austin, on Wednesday.

The office will be open 8 a.m. to 4 p.m., Mon.-Fri. Customers can register vehicles, complete title work, register to vote and pay property taxes at the southeast location. However, the office will not process dealer transactions, which must be completed at the main tax office, 5501 Airport Blvd., according to a Sept. 18 news release.

Here is an updated map of the tax office locations that will be open as of Sept. 19–the main office on Airport Blvd., Pflugerville branch and McKinney Falls Parkway branch.



Original post: Sept. 17 at 3:30 p.m.
Travis County Tax Office delays reopening McKinney Falls Parkway satellite branch


The Travis County Tax Office will delay reopening the southeast satellite office, located at 4011 McKinney Falls Parkway, due to a broken air conditioning unit, tax office spokesperson Tiffany Seward told Community Impact Newspaper.

All four of the county’s satellite offices were closed in May due to an investigation into fraudulent motor vehicle transactions. Tax assessor collector Bruce Elfant had previously announced during an Aug. 28 presentation to county commissioners that his staff planned to open to McKinney Falls location Sept. 18.

“Our staff is ready, the office supervisor is ready, but the office air conditioning decided take a vacation,” Elfant said in a Sept. 17 news release. “We’re disappointed we will not be open tomorrow, but the county’s facilities department is working diligently to fix the air conditioning problem.”

Three of the four satellite offices remain closed at this time because recruiting, hiring and training qualified employees is taking longer than anticipated, he said. The Pflugerville branch, located at 15822 Foothill Farms Loop, re-opened July 24. The main tax office on Airport Blvd. is also open.

The Oak Hill office, located at 8656 W. Hwy. 71, Bldg. B, is slated to open in mid-October, Elfant said in August.
By Taylor Jackson Buchanan
Taylor Buchanan joined Community Impact Newspaper in 2018 after completing a master of journalism degree from the University of Texas. She worked as the senior reporter for Community Impact's Southwest Austin edition and is now the editor for the company's flagship Round Rock/Pflugerville/Hutto edition.